Privacy policy

Last updated: November 23, 2025

OVERVIEW

This Privacy Policy explains how VNCCII—the professional and trading name of Samantha Tauber (“VNCCII”, “we”, “us”, or “our”)—collects, uses, and discloses your personal information when you visit, use, or make a purchase from the VNCCII / Galacta.i.ssance World Store (the “Store”) or otherwise interact with our Services.

Galacta.i.ssance is a creative brand and transmedia storyworld owned and operated by VNCCII.

Our Store is powered by Shopify, which enables us to provide the Services to you.
If there is a conflict between this Privacy Policy and our Terms of Service, this Privacy Policy governs how we collect, process, and disclose your personal information.

By using any part of the Services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.


PERSONAL INFORMATION WE COLLECT

“Personal information” refers to information that identifies or can reasonably be linked to you. It does not include de-identified or aggregated data.

We may collect the following categories of personal information depending on how you interact with our Services:

1. Contact Information

Name, billing address, shipping address, phone number, email address.

2. Financial Information

Credit card numbers, debit card numbers, payment card details, transaction data, payment confirmation, and billing details.

3. Account Information

Username, password, preferences, security questions, account settings.

4. Transaction Information

Products viewed, added to cart, wishlisted, purchased, returned, exchanged, or cancelled.

5. Communications

Any information you provide when contacting us, including customer support messages.

6. Device Information

IP address, browser type, device identifiers, network information.

7. Usage Information

Interactions with our Services, pages viewed, navigation patterns, access times, referring URLs, cookies and similar technologies.


SOURCES OF PERSONAL INFORMATION

We collect personal information from the following sources:

Directly from you

When you create an account, make a purchase, subscribe to updates, or communicate with us.

Automatically

Through cookies, analytics tools, device tracking, or your browsing activity.

From Service Providers

Including Shopify, payment processors, shipping carriers, IT providers, analytics platforms.

From Partners or Third Parties

Marketing partners, advertising networks, or integrations you use.


HOW WE USE YOUR PERSONAL INFORMATION

We use personal information for the following purposes:

1. Provide, Tailor, and Improve the Services

Including processing payments, fulfilling orders, managing accounts, customising your shopping experience, and enabling product reviews.

2. Marketing and Advertising

To send promotional emails, SMS messages, or show interest-based advertisements.

3. Security and Fraud Prevention

To authenticate access, monitor suspicious activity, prevent fraud, and keep the Services secure.

4. Customer Support & Communication

To respond to enquiries, resolve issues, and maintain our relationship with you.

5. Legal Compliance

To comply with applicable laws, respond to legal requests, enforce our Terms, or investigate potential violations.

HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information in the following circumstances:

Service Providers

With Shopify and other vendors who support payment processing, analytics, fulfillment, shipping, or technology services.

Marketing & Advertising Partners

For interest-based advertising and promotional purposes. Partners will handle your information according to their own privacy notices.

At Your Direction or With Your Consent

Including social login integrations, shipment services, or other third-party tools.

Affiliates and Corporate Group

Within our business structure operated under VNCCII.

Business Transactions

In the event of a merger, acquisition, insolvency, or similar event.

Legal Requirements

To comply with subpoenas, government requests, or lawful processes.


RELATIONSHIP WITH SHOPIFY

Our Services are hosted by Shopify. Shopify collects and processes personal information related to your use of our Store to operate and improve the platform.

Shopify may combine information collected across merchants for analytics and platform development. In such cases, Shopify acts as a separate data controller.

To learn more about Shopify’s privacy practices and your rights, visit:
https://privacy.shopify.com/

Depending on your location, you may exercise certain rights through Shopify’s Privacy Portal:
https://privacy.shopify.com/en


THIRD-PARTY WEBSITES

Our Services may include links to third-party websites. We are not responsible for their privacy practices or content. Review the policies of these third parties before providing any personal information.


CHILDREN’S DATA

The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

If you believe a child has provided us personal information, contact us at hello@vnccii.com to request deletion.


SECURITY AND RETENTION

We take reasonable measures to protect personal information, but no method of transmission or storage is fully secure.

We retain personal information only as long as necessary to:

  • operate the Services
  • fulfil your purchases
  • comply with legal obligations
  • resolve disputes
  • enforce agreements


YOUR RIGHTS AND CHOICES

Depending on your location (e.g., UK, EU, US states with privacy laws), you may have rights including:

  • Access / Know your personal information
  • Delete your information
  • Correct inaccuracies
  • Portability
  • Opt out of targeted advertising or certain sharing practices
  • Restrict or object to processing (UK/EU)
  • Withdraw consent where applicable

To exercise these rights, contact us using the details below.

We may need to verify your identity before processing your request.
You will not be discriminated against for exercising your privacy rights.


INTERNATIONAL TRANSFERS

We may transfer personal information to countries outside your residence.
For transfers from the UK/EEA, we rely on:

  • Standard Contractual Clauses (SCCs)
  • UK equivalents
  • Adequacy decisions


CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. We will revise the “Last updated” date accordingly and provide notice as required by law.

CONTACT

For questions about our privacy practices, or to exercise your rights, contact:

VNCCII (Samantha Tauber, trading as “VNCCII”)
Email: hello@vnccii.com